ProSnap ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services. By using ProSnap, you agree to the terms outlined in this policy.

We may collect the following types of information:

Personal Information

• Name
• Email address
• Company name
• Phone / WhatsApp number
• Resume / CV file (for career applicants)
• Portfolio URL (optional, for career applicants)

Usage Data

• IP address
• Browser type
• Device information
• Pages visited and interactions

Document Data

• Documents uploaded for processing
• Extracted data from documents

We use your information to:

• Provide and improve our services
• Process and analyze documents
• Remember your language preference
• Communicate with you (including support and demo requests)
• Ensure platform security and prevent fraud

We implement appropriate technical and organizational measures to protect your data, including:

• Secure data storage and encryption
• Access control and authentication
• Monitoring and fraud detection mechanisms

Your documents are processed securely and are not shared with third parties without your consent.

We retain your data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data at any time.

We use cookies only for analytics purposes (via Google Analytics) to understand how visitors use our site — such as pages visited and session duration. This helps us improve our platform.

You can manage or disable cookies through your browser settings.

We use the following third-party services that may receive your data:

• Google Analytics — receives page visit and session data to help us understand how the site is used.
• Google Sheets — contact form submissions (name, company, email, WhatsApp number, and message) are stored in a Google-managed spreadsheet.

These providers are obligated to protect your data and may not use it for their own purposes.

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent

To exercise these rights, contact us at: marketing@prosnap.id

Your data may be processed and stored in locations outside your country. We ensure appropriate safeguards are in place to protect your data.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

If you have any questions about this Privacy Policy, please contact us:

Email: marketing@prosnap.id